Data Collection and Processing Disclaimer
By using this website, you acknowledge and consent to the collection, processing, and storage of your personal data by the Botswana Special Economic Zones Authority (SEZA) in accordance with the Data Protection Act, 2024.
SEZA may collect limited personal data, including your name, contact information, and any other data voluntarily provided through online forms, email enquiries, or interactions with website features. This information shall be processed for the following lawful purposes:
- To respond to your enquiries or service requests;
- To improve the functionality and content of our website and digital services;
- To provide updates and information relevant to SEZA programmes, where such communication is legally permissible.
All data collected is processed in a manner that ensures its security, accuracy, and confidentiality, and is accessible only to authorised personnel on a strict need-to-know basis.
Your personal data shall not be shared with third parties, except:
- Where you have given explicit consent;
- Where disclosure is required by law or legal process;
- Where necessary for the performance of a task carried out in the public interest or in the exercise of official authority.
SEZA retains personal data only for as long as is necessary to fulfil the purposes for which it was collected, or to comply with statutory retention requirements. Data no longer required shall be securely deleted or anonymised.
As a data subject, you have the right to:
- Request access to the personal data we hold about you;
- Request correction or deletion of your data;
- Object to or restrict certain forms of processing;
- Withdraw your consent at any time without prejudice.
To exercise these rights or to make a complaint, please contact us
Personal Identifiable Information
When downloading our brochure, company profile, and annual report you are asked to enter your email address, again when submitting an enquiry or comment on our website, as appropriate, you are asked to enter email address, phone number, message or comment to help you with your user experience and to help you with the services of SEZA (Special Economic Zones Authority).
When do we collect information?
We collect information from you when you sign up for our brochure, Tenders, annual report and when you want to enquire or submit an email comment.
How do we use your information?
We may use the information we collect from you in the following ways:
- To personalize users’ experience and to allow us to deliver the type of content and service offerings in which you are most interested.
- To improve our website in order to better serve you.
- To allow us to better service you in responding to your customer service requests.
- To administer a contest, promotion, survey or other site feature.
How do we protect visitor information?
- Our website is scanned on a regular basis for security holes and known vulnerabilities in order to make your visit to our site as safe as possible.
- We use regular Malware Scanning.
- We use an SSL certificate to protected user information.
- We do not use cookies for tracking purposes.
- You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser (like Internet Explorer) settings. Each browser is a little different, so look at your browser’s Help menu to learn the correct way to modify your cookies.
Third party disclosure
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information.
Occasionally, at our discretion, we may include or offer third party products or services on our website. These third party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.
User notifications on privacy policy changes
Users will be notified of any privacy policy changes on our Privacy Policy Page. Users are able to change their personal information:
- By emailing us.
- By calling us.
- By chatting with us using our Live Chat or sending us a ticket.
Fair information practices
The Fair Information Practices Principles form the backbone of privacy law in Botswana and the concepts they include have played a significant role in the development of data protection laws around the globe. Understanding the Fair Information Practice Principles and how they should be implemented is critical to comply with the various privacy laws that protect personal information.
In order to be in line with Fair Information Practices we will take the following responsive action, should a data breach occur,we will notify the users via the website notification within 1 business day
We also agree to the individual redress principle, which requires that individuals have a right to pursue legally enforceable rights against data collectors and processors who fail to adhere to the law. This principle requires not only that individuals have enforceable rights against data users, but also that individuals have recourse to courts or a government agency to investigate and/or prosecute non-compliance by data processors.
Contacting Us
If there are any questions regarding this Privacy Policy you may contact us using the information below.
- Fairscape Precinct, Plot 70667, The Tower, Fairgrounds.
- Private Bag SK 6, Gaborone, Botswana
- Tel: +267 3708300
- Fax: +267 3166952
- Email : invest@seza.co.bw
- Website : www.seza.co.bw